Dial-a-ride
The Day of Your Ride
Dial A Ride is a shared service and for this reason we ask that all passengers with “drop-off” reservations be ready to board the bus up to one hour prior to your scheduled drop-off time to assure we may get to your appointment on time. You may be picked up at any time within that hour window.
For those without a specific drop off time such as a “pick-up” reservation up to 30 minutes after your schedule pickup time.
We do our best to accommodate changing schedules however, due to the high demand of our services, we are not always able to change pick up
or drop off times.
For everyone’s safety and protection, drivers are not allowed inside of riders’ homes. If you need additional assistance, a caregiver may
ride with you.
Dial-A-Ride offers
-Fare Free
-ADA Wheelchair Accessible
Reservation Information
Dial-A-Ride services are available to all. Priority will be ADA, Senior Citizens (60+) and then general public. Riders must call in advance to schedule rides, same day reservations
are not accepted.
Reservations will be accepted:
Monday-Friday 7:00am-5:00pm
Saturday 8:00am-2:00pm
Services are available:
Monday-Friday 6:40am -7:00pm
Saturday 8:00am-2:00pm
Canceling Your Ride:
If you don’t provide at least 15 minutes notice on a cancellation, your ride will be considered a no-show.
Operators may deny service or request removal of face coverings if they interfere with safety, communication, or security
SMART Transit operates without regard to race, color, or national origin in accordance with Title VI of the Civil Rights Act of 1964.
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